Terms & Conditions
Specialized Products, Ltd. will build all assemblies to Buyer's specifications. Specialized Products, Ltd. will recommend alternatives if applicable during the estimating process if an improvement can be made in the manufacturing process or when a part becomes obsolete and is not obtainable.
Lead times are setup that Buyer is given two options. Option 1(Non-Commit/Initial Order Lead Time) allows the Buyer to purchase on an as needed basis. This means Specialized Products will not hold inventory of components on hand and the Buyer is subject to the lead time stated or less if vendors have inventory. Option 2(Commit Lead Time) allows the Buyer to release orders as needed with a written agreement that Specialized Products will hold a Buyer determined amount of inventory on hand so shipment will be immediate. The lead time is what is needed to rebuild that stock to Specialized Products shelves (i.e. Commit is 5 pieces, Buyer requests 5, commit lead time required to get 5 more on the shelf before next order).
Lead times will start once the Purchase Order is received from the buyer. For first time orders placed on new products Specialized Products, Ltd. is to manufacture or after a revision change are all subject to the Non-Commit/Initial Order Lead Time. Waiver or Acceptance of First Article Inspections will restart the quoted lead time. Specialized Products, Ltd. will ALWAYS do it's best to complete the assembly before the quoted lead time.
Minimum Order Quantities
Minimum order quantities reflect pricing options based on minimum order quantities from Vendors to eliminate the chance of excess component inventory. If you would like to buy below the minimum order quantity, the price shall increase. Specialized Products does their best to offer the best possible pricing when taking into account annual usage and order sizes.
Quote prices are valid for 30 days. If Purchase Order sent after 30 days, Specialized Products, Ltd. will review pricing prior to acknowledging Purchase Order and will notify the Buyer of any increase.
Prices are held up to one (1) year after the first Purchase Order has been sent. Price changes will be given with a 30 day notice to the Buyer. If a Buyer is to cancel or change an order, Specialized Products, Ltd. holds the right to charge for time and material necessary to rework the product and Buyer is required to pay for materials scrapped due to the request.
Expedite Fees may apply if Buyer requests assemblies sooner than quoted Lead Times. Specialized Products, Ltd. will contact Buyer with what those fees will be should the Buyer request. If no request is made, no Expedite Fee will be quoted.
Submission of a Purchase Order from the Buyer to is verifying acceptance of pricing and inventory necessary to build the assembly, this is to include additional inventory left over specific to the job. Leftover inventory unused is the Buyer's responsibility to purchase outright if not used up in assemblies. Specialized Products, Ltd. will do it's best to notify Buyer of leftover inventory or how many assemblies can be made from that inventory.
Buyer Supplied Material
Assemblies in which the Buyer will be supplying material is expected to be sent to Specialized Products, Ltd. as soon as possible. If Buyer needs time to acquire or manufacture supplies, please notify Specialized Products, Ltd. during quoting process what that lead time will be. Any delay caused by Buyer supplied inventory not arriving before assembly, will delay the completion date of assembly that much longer.
First Article Inspections
Upon receipt of first order or after a revision change, Specialized Products, Ltd. standard practice is to conduct a First Article Inspection (FAI). The Buyer reserves the right to waive this FAI, but Specialized Products, Ltd. will still conduct an Internal FAI. Lead Time for manufacturing will begin immediately upon receipt or waiver of FAI.
Shipping and Delivery
Buyers are responsible for a shipper (UPS or FedEx) account number to be provided to Specialized Products, Ltd. Specialized Products, Ltd. does not pay for shipping of merchandise unless written approval by an associate of Specialized Products, Ltd. has provided approval. Unless otherwise stated, FOB point of shipment (Specialized Products, Ltd. Clintonville, WI). Specialized Products, Ltd. is willing to ship partial shipments of orders, but this request must come from the Buyer prior to shipment.
Specialized Products, Ltd. warrants that the product(s) shall be free of defect(s) in workmanship and/or materials for a period of 90 days from the date of customer receipt.
Specialized Products, Ltd. will, without charge, repair or replace, at its option, defective product(s), or components used in the assembly upon return of said product(s) to Specialized Products, Ltd. Shipping cost for return of product found to be defective by Specialized Products, Ltd. Quality Assurance Department will be the responsibility of Specialized Products, Ltd. and then only from and to the original ship to address. A Specialized Products, Ltd. Return Merchandise Authorization (RMA) number is required for all returned product(s) unless prior agreements with a Buyer's Organization have been made.
This warranty is void if the returned product, when inspected by the Quality Assurance Department of Specialized Products Ltd., determines that the defective product(s) was caused by misuse, unauthorized alterations or repairs, improper storage conditions, natural disasters or product(s) was used for other than its intended purpose. Specialized Products, Ltd. shall not be responsible for the shipping cost under these conditions.
Limits of Liability
Liability is limited only to the repair or replacement of product.
Should the product(s) fail, Specialized Products, Ltd. shall repair or replace the product(s) as described in the preceding paragraphs. Specialized Products, Ltd. will not be held liable by Buyer or any other party for damages that result from the failure of this product.
Specialized Products, Ltd. shall not be liable for any incidental, consequential or other damages and is limited only to the repair or replacement of product(s).
Specialized Products, Ltd. disclaims any other warranties, express or implied.
Returns are accepted on a prior approval basis. Buyer shall contact Specialized Products, Ltd. with a request to return within 30 days from Buyer receipt. If the merchandise is able to be resold as new, it is likely to be approved for return. Credit will not be allowed for products returned without prior consent. No return of products will be accepted without a Return Merchandise Authorization (RMA) number issued by Specialized Products, Ltd. A complete description stating the reason for the return must be included with the returned products. The returned items must be in the original packing, in original condition and shipped by prepaid freight to Specialized Products warehouse.
Returns are subject to inspection prior to credit being processed.
Cancellation requests may be made by the Buyer to their respective Account Representative. Specialized Products, Ltd. will make their best effort to stop production as soon as the request is made. Buyer shall be responsible for any production materials and time charged to the manufacturing of the assembly that has already been completed.
Typical payment terms are Net 30 days from the invoice date unless previously arranged with a representative from Specialized Products, Ltd. Prices do not include shipping costs, taxes or other charges that may be the responsibility of the Buyer. Specialized Products, Ltd. reserves the right to require payment prior to shipment. Specialized Products, Ltd. offers the following payment options: PayPal*, bank wire transfer or credit terms to qualified businesses predetermined by a representative from Specialized Products, Ltd. Payment must be made in the currency in which the order was placed.
*PayPal shall be used on all orders submitted through Miller Electric Induction Cable Repair Program, unless Specialized Products, Ltd. decides to set up a customer account.
Specialized Products, Ltd. shall provide the production services and deliver the all other Products in accordance with the Production Schedule, subject only to delays arising from Buyers failure to make timely payment or Force Majeure Events. If either party's performance is prevented, hindered or delayed by fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, strikes, or any other similar cause beyond the reasonable control of such party (each, a Force Majeure Event), and such non-performance, hindrance or delay could not have been prevented by reasonable precautions, then the non-performing, hindered or delayed party will be excused for such non-performance, hindrance or delay, as applicable, of those obligations affected by the Force Majeure Event for as long as such Force Majeure Event continues and such party continues to use its best efforts to recommence performance whenever and to whatever extent possible without delay, including through the use of alternate sources, workaround plans or other means. The party whose performance is prevented, hindered or delayed by a Force Majeure Event will immediately notify the other party of the occurrence of the Force Majeure Event, describe in reasonable detail the nature of the Force Majeure Event and shall exercise best efforts to mitigate delays and costs arising from the Force Majeure Event.